KeyWatcher Touch Product Support Site
KeyWatcher Support
We have taken great care to make sure these videos are of the highest viewing quality.
As you will notice some of the videos are currently not available.
We will publish the others as they become available. Thank you for your patience.
Genesis official YouTube Channel
Genesis Support Policy
- Free phone support during normal business hours for the life of your system. (We love to hear from you...call as often as you like!)
NOTE: We only support customers that bought directly from Genesis or that reside in Arizona, Nevada, and New Mexico. - Free emergency after hours phone support for the first two years
- Emergency after hours phone support is renewable after the first two years
- Two years parts only replacement warranty
- Extended parts only warranty available after initial two years is the lowest priced in the industry!
- Extended warranty, maintenance or support contracts are OPTIONAL, and therefore they are NOT required for your KeyWatcher or software systems to continue operating without restrictions.
KeyWatcher III Support Tips
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KeyWatcher Touch Card Reader TYPE Settings
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How to speed up a network connection to the KeyWatcher
Locate the HOSTS file which on Windows XP, Vista and 7 is located at: C:\Windows\System32\drivers\etc
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KeyWatcher Illuminated: How to Count Order of Locations within Modules
Although modules are available in 6, 8 and 16 location configurations, we're using the 16 location configuration in the examples below.
3 Module Style
6 Module Style
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How to Open FTP sites in IE7
Download Instructions (PDF)
Errors
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Downloads
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Genesis Utilities v????
KeyWatcher Installation/Preparation Documents and Check Lists
Installation/Preparation Documents
- Engineering/Facilities/Contractor
Installation Check Lists
Cabinet CAD Drawings
| Last Modified: Sunday, 15-Jan-2012 14:32:11 EST | Copyright © 2011 Genesis Resource, Inc. |