Guard Tour Product Support
KeyWatcher Support
We have taken great care to make sure these videos are of the highest viewing quality.
As you will notice some of the videos are currently not available.
We will publish the others as they become available. Thank you for your patience.
Genesis Support Policy
- Free phone support during normal business hours for the life of your system. (We love to hear from you...call as often as you like!)
NOTE: We only support customers that bought directly from Genesis or that reside in Arizona, Nevada, and New Mexico.
- Free emergency after hours phone support for the first two years
- Emergency after hours phone support is renewable after the first two years
- Two years parts only replacement warranty
- Extended parts only warranty available after initial two years is the lowest priced in the industry!
- Extended warranty, maintenance or support contracts are OPTIONAL, and therefore they are NOT required
for your KeyWatcher or software systems to continue operating without restrictions.
Guard Tour Support
- No Response from Reader
- Check Time and Date
